Feedback with benefits Letyano has revolutionised the way businesses capture customer feedback, by offering instant and tangible rewards for your customer’s valuable data.
What is Letyano?
How it works
Letyano not only provides an easy and effective way to capture real-time customer feedback (with <1% drop-out rate) but gives you access to the tangible data that allows you to monitor and improve the performance of your business
Make customer feedback an integral part of your daily business, by building in your existing deals and promotions.
Customers are only presented with surveys that relate to them
Customers answer 7 quick questions to unlock an instant reward via our Letyano app.
All customer feedback goes directly to your business dashboard, so comments and reviews are not published for public view.
Customers download the free Letyano app and register.
When the customer has finished the survey they can either collect the reward immediately or save it for a later date.
Letyano uses GPS to ensure customers are inside your venue, making all feedback relevant and valid.
To redeem the reward simply show the app to a member of staff for them to enter their staff code.
Customers answer 7 quick questions, taking less than a minute of their time.
Log in daily or hourly to monitor your business
Tiered dashboard access, for General Managers to monitor their venue, and Directors to evaluate data across all sites
Analyse your footfall demographic to understand who your customers are
Delve into customers responses and review comments
Assess your business’ LfL data by week, month and year, as well as real-time daily updates.
Download our pdf brochure now for more information